- Star Rating Measure affected by achieving 50%+ completions with a convenient care setting and instant incentives
- Requirement by CMS to complete within 90 days of enrollment and on an annual basis
- Higher Star Ratings directly tied to member retention and growth
MEMBERSHIP GROWTH 2014 - 2016
0
percent of 3 or less stars
0
percent of formerly 4+ stars
0
percent of constant 4+ stars
"CMS also believes a completed HRA is vital to proper care management, improved health, and promotes the efficient use of healthcare resources."
CMS Call Letter
Using Pursuant Health’s innovative platform, one MCO saw a 92% increase in HRA completions in their first 40 days over traditional mail & telephone outreach.
Beginning CY 2019, MEDICARE plans may include the completion of an HRA as a permitted health-related activity in Rewards and Incentives (RI) Programs.
EASY EDUCATION
Multi-channel, targeted outreach informing members of HRA.
CONVENIENT ACCESS
3 easy ways for members to complete HRA – kiosk, web or call center.
INSTANT REWARD
Pursuant Health instantly loads member’s incentive card upon completion.