Privacy Policy
Pursuant Health respects your privacy and is committed to complying with this Privacy Policy, which describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding our use of your information. We treat any data that relates to an identified or identifiable individual as “personal data”. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.
This Privacy Policy applies to personal data collected through the Pursuant Health Kiosk and our related services, including those available through our website, pursuanthealth.com (collectively, the “Services”). This Privacy Policy is not intended to and does not create any contractual right in or on behalf of any party.
Information we collect from users
When you use our Services, you may be asked to provide a variety of information, including:
Account information: Including member ID, email address, account status, and date of birth
Health information: Data relating to your age, health status, responses to health-related surveys, and measurements including blood pressure, pulse rate, and weight.
Contact information: Data such as name, email address, phone number, physical address, or other contact information.
Demographic information: Data you provide that identifies information such as your gender or ethnicity
Health Plan information: Including your health plan’s member ID and the identity of the health plan to which you belong.
Usage data: Data about your activity on and use of our Services, including location of Kiosks used, product interaction, performance and diagnostic data, and other usage data.
Other information you provide to us: Including responses to surveys, content of communications with Pursuant Health, including interactions with customer support and social media channels.
You are not required to provide us with your personal information; however, if you chose not to do so, access to certain features of our Services may be unavailable to you. For example, if you want to receive a copy of your blood pressure and weight measurements, you must provide us with your email address. Additionally, some information, such as age, gender, and date of birth, is necessary for us to complete an assessment or screening.
Information we collect about members or patients of our Covered Entity Customers
In some cases, we may provide Services on behalf of your health plan, health insurance company or health care providers who are subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (the “HITECH Act”), and regulations promulgated thereunder (“HIPAA Regulations”). These entities are our “Covered Entity” customers. Individually identifiable health information (“Protected Health Information”, or “PHI”) that we collect on behalf of Covered Entities is subject to additional legal protections. Accordingly, we will only collect, use, and disclose PHI as permitted by our contracts with such Covered Entity customers and as permitted or required by applicable law.
To provide the Services on behalf of our Covered Entity Customers, we may collect certain information from you in addition to information collected from general users of the Pursuant Health Kiosks, such as your health insurance member ID. Additionally, certain information including your name, e-mail address or phone number may be necessary if you request or authorize us to submit your information, assessment, or screening to the Covered Entity or another third party. In these situations, we will notify you about the information that is being collected, why, and how it will be shared, and you will be able to choose whether you want to proceed.
How we use and share your information
Pursuant Health Users
Pursuant Health and our third-party service providers collect and use personal information to:
Operate and deliver the Services;
Verify your identity;
Administer your account;
Provide you with customer support;
Tailor the features, performance, and support of our Services to you;
Market our products and services, as well as those of third parties, which we believe may be of interest to you, subject to applicable contractual and legal restrictions;
Respond to your requests, resolve disputes, and/or troubleshoot problems;
Improve the quality of our Services;
Communicate with you about our Services;
Communicate your screening and assessment results with third parties, if you authorize it;
Address System integrity or security issues;
Conduct research and analysis to maintain, protect, and develop Services; and
As described below or elsewhere in this Privacy Policy.
We may send you information that you request from us and promotional materials regarding Pursuant Health or any third-party entity, as permitted by applicable law, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain personal information to facilitate and otherwise address certain inquiries or requests regarding the Services or respond to your questions or requests. We may also use personal information as necessary to ensure compliance with Pursuant Health policies and any applicable law, regulation, or order.
We may disclose all categories of information we collect to our service providers for a business purpose. Except as set forth in this Privacy Policy, Pursuant Health will not use, disclose, or transfer your personal information unless:
you expressly authorize us to do so;
it is necessary to provide Services or to allow our service providers to provide products or services to us;
we are sending you other information that may be useful to you;
it is necessary to protect the confidentiality or security of your records, verify identity, age, or payment details;
it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation, or prosecution of possible unlawful activity;
it is necessary to resolve disputes, investigate problems and complaints about services, or enforce compliance with our Terms of Service or this Privacy Policy, or to otherwise protect our services, website, systems, information, employees, business partners, providers, users, customers or others;
to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person;
it is required to comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us;
subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all, or substantially all, assets of Pursuant Health or the merger of Pursuant Health into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Pursuant Health is not the survivor. Also, if any bankruptcy or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties; or
it is otherwise necessary for Pursuant Health to use or disclose it as required or permitted by law.
Notwithstanding the above, we may use aggregate or deidentified information without restriction.
Members and Patients of Our Covered Entity Customers:
When we collect Personal Health Information (PHI) from you on behalf of our Covered Entity customers, we will only use and disclose such information as permitted or required by applicable law and the terms of our Agreement with the Covered Entity.
In instances where you have authorized Pursuant Health to use and disclose your PHI for certain purposes, such consent may be withdrawn. You may withdraw your consent by sending your request in writing using the contact information available on our website www.pursuanthealth.com/contact-us.
Please note that your withdrawal will not be effective until your request is received and will not apply to uses and disclosures made in reliance on your consent.
Access, Amendment, and Deletion of Your Personal Information
You may request to access and correct the personal information we maintain about you by emailing us at privacy@pursuanthealth.com or by logging in to your account and updating your account information.
You may request deletion of personal information by us, but please note that we may be required or permitted (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will inform you of that decision). When we delete personal information, it will be deleted from the active database, but may remain in our archives as permitted by applicable law. After we delete personal information, we may retain deidentified and aggregate information and will continue to use such information as permitted under this Privacy Policy and applicable law.
We do not sell personal information to third parties, although, as described above, we may disclose your information pursuant to your consent, and to our service providers for a business purpose. If you choose to exercise your privacy rights, we will not charge you different prices, if applicable, or provide different quality of services unless those differences are related to the value of your information.
Please note that in some cases we will need to verify your identity and request more information before taking further action. As a part of this process, we may collect government identification. For California residents: under California law, you may designate an authorized agent to make a request on your behalf. To designate an authorized agent to make a request on your behalf, you may need to provide a valid power of attorney, the requester’s valid government issued identification, and the authorized agent’s valid government issued identification.
Cookies, web beacons and other tracking technologies
Pursuant Health Services may use cookies and other technologies such as web beacons. These technologies help us to better understand user behavior, telling us which parts of our websites people have visited and measure the effectiveness of advertising and web searches.
On the website, you may accept or decline the use of cookies to collect browsing information. If you decline to use cookies to collect information about your browsing activity, only essential cookies will be used in your browser to remember your preference not to be tracked.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the website (or some portion thereof) and its capabilities, or cause some features of the website to function improperly.
In some email messages we send to you we provide links which allow us to track these click events to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click on links in email messages.
We also partner with one or more third parties (such as advertisers and ad networks) to display advertising on our website and/or to manage and serve advertising on other sites. Pursuant Health and its third-party providers may use web beacons, cookies, pixel tags and similar tracking technologies to collect and use certain information about your online activities, either on our website or other sites or mobile apps, to infer your interests and deliver you targeted advertisements that are more tailored to you based on your browsing activities and interests (“Interest Based Advertising”).
Children
Our Services are intended for a general audience and are not intended for use or view by children under 18 years of age. If you are under age 18, please do not attempt to use our services or provide any personal information about yourself to us. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information.
How we protect your information
We employ reasonable physical, electronic, and administrative security controls to help protect against unauthorized access to personal information. Please be aware that no data transmission over the Internet or shared networks can be guaranteed to be perfectly secure. As a result, we cannot ensure or guarantee the security of any information you provide to us, and you do so at your own risk. Please report any security violations or concerns to us at privacy@pursuanthealth.com.
Accessing services from outside the United States
If you are accessing the Services, or any part thereof, from outside of the United States of America, please be aware that your information may be transferred to, stored, or processed in the United States, where our services are located and operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy.
Changes to Privacy Policy
Pursuant Health reserves the right to change this Privacy Policy at any time, without prior notice to you. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy on our website at www.pursuanthealth.com. You should view this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy Policy shall be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in force on each respective date you used our Services.
Contact Us
Please contact us at privacy@pursuanthealth.com if you have any questions about this Privacy Policy or you can find contact information for us at www.pursuanthealth.com/contact-us.
Updated
July 14, 2022